How Does Customer Self-Service Software Help Organizations?

3Di Systems | 5 Minute Read

Customers demand instant access to information and services as the world is increasingly online. They want to be able to resolve their issues, make payments, and access services at their convenience, without having to wait on hold for a customer service representative.

Who Does 3Di Serve for CRR? Meet Our Clients

3Di Systems | 4 Minute Read

From fire departments to state-level agencies, each of 3Di’s clients has specific requirements that demand tailored solutions. Whether it's streamlining fire inspections, managing parcel inventories, or facilitating compliance processes, 3Di's solutions are designed to enhance operational...

Building a Technology Roadmap for Local Government

3Di Systems | 3 Minute Read

Local governments today face countless new challenges, from public safety issues and insufficient resources, to misinformation and data security concerns. A purpose-driven government technology roadmap can address these challenges by allowing staff to do more with less, engaging residents more...

How to Improve Community Engagement with Data Analytics

3Di Systems | 3 Minute Read

Effective community engagement, or civic engagement, is the lifeblood of any thriving city. It paves the way for collaborative problem-solving, empowered citizens, and an overall sense of ownership, unity, and belonging.

Implementing an Effective CRR Solution within Budget Constraints

3Di Systems | 6 Minute Read

Imagine a community where the risk of fires has been significantly reduced. Citizens are educated on fire safety, and emergency response teams are prepared for any situation.

Improving Your CRR Program with Strategic Partnerships and Technology

3Di Systems | 4 Minute Read

A fire department's community risk reduction (CRR) program has the potential to significantly reduce fire incidents and save lives. Yet despite admirable efforts and dedication, many departments are unable to make a lasting impact due to traditional CRR programs being insufficiently agile for...

Reimagine Real Estate with Transaction Management Software

3Di Systems | 4 Minute Read

Real estate transactions can be complex, time-consuming and filled with tedious paperwork. Not to mention, managing multiple systems and staying up to date with ever-changing laws and regulations can be a constant headache.

How to Choose a Digital Case Management System

3Di Systems | 6 Minute Read

Choosing the right case management system can be a daunting task. The pressure is on to find a solution that can improve internal processes, streamline workflows, and provide data-driven insights for informed decision making.

How CRR is Changing for Today's Fire Departments

3Di Systems | 3 Minute Read

Today's fire departments face an unprecedented level of change when it comes to reducing risk in their communities. Traditional approaches to Community Risk Reduction (CRR) are no longer sufficient in the face of new and evolving hazards. Fire departments are being called upon to do more with less,...

Effortless Incident Management Solutions: What to Look For

3Di Systems | 5 Minute Read

Are you struggling to record and process incidents within your organization? From customer service issues and compliance, to security breaches and network, poorly managed incidents can have a devastating impact on your business operations.