Virtual City Hall: The Evolution of Your Community Engagement

Rajiv Desai | 4 Minute Read

Prior to March of 2020, concepts like a virtual classrooms or doctors’ appointments were nearly unheard of. Such things required physical, in-person attendance. Right? Turns out, we were wrong. And we quickly learned that so much of what we thought had to be in-person could function just as well,...

Community Engagement Strategies for the Modern City

Rajiv Desai | 3 Minute Read

Helping residents stay engaged and informed is essential to building a healthy, vibrant local democracy. But the average person has a lot of competing demands on their time and attention, and civic involvement rarely tops the to-do list. When municipalities use outdated community engagement...

The Future of Community Engagement for Local Governments

Rajiv Desai | 5 Minute Read

The ways that local governments interact with their residents have been steadily improving for decades. From the days of making a trip to City Hall just to apply for a permit or pay a fine, to the modern era, when most municipal tasks can be accomplished online.